I have medical worries about a child

Contact Hub in Cheshire East

The Contact Hub makes it easier for families to contact the School Nursing Service in Cheshire East.

Brought to you from the 0-19+ Service, it provides a single point of access for families across Cheshire East.

It is a centralised contact centre and digital one-stop shop for all things 0-19+ - Infant Feeding (Cherubs),  Health Visiting, School Nursing, Immunisations and Family Nurse Partnership (FNP).

Staff at the Contact Hub provide a range of support, as well as signposting and following up families depending on their need.

It is structured around the following:

• Telephone advice line and signposting to local services
• Service support - Infant Feeding (Cherubs), Health Visiting, School Nursing, 
  Immunisations Administrative Team, and Family Nurse Partnership (FNP)
• Peer support
• ChatHealth - text messaging facility for 11–19-year-olds (delivered by the School Nursing Team)
• Dedicated Facebook pages - Cheshire East Health Visiting Hub and Cheshire East School Nurses
• Referral management via an easy to use online form and triage
• Signposting and referrals into other local services
• Dedicated children and young people’s website - instant access to information and guidance

The specialist team will be on hand Monday to Friday, 9.00am - 4.30pm.

You can contact your child’s School Nursing Team via the following routes:

• Telephone: 0300 123 4058
• Email: wchc.cehub@nhs.net
• Complete the online referral form

For more information visit the dedicated Contact Hub section on the children and young people’s website.